We have had several customers having an issue after a windows update. We have received confirmation from SmarTeam that there is an issue.
An issue with MICROSOFT .NET security update has been discovered with the use of SMARTEAM.
The incident is currently under analysis but we advise you to NOT install the following Microsoft patch:
If this update has been installed on a workstation the following issue appears:
1. open Smarteam, login as admin (if you use PLMDB)
2. close Smarteam
? error message appears:
error: DDE server Window: Smarteam.exe Application error
The exception unknown software exception (0x0eedfade) occurred in the application at location 0x7c81eb33.
3. Click OK
? Same error message appear again
The error message will continue to appear until you kill “SmarTem.exe” process from windows task manager.
If this update has been installed on customer workstations, we advise you to uninstall it (Control Panel-Add/Remove programs)
As soon as we have more information about this issue, we will share with you.